Privacy Policy
Last updated: November 10, 2025
Contact Information
Shield Core
23 Griva Digeni Avenue
8047 Paphos, Cyprus
Phone: +357 26 943 275
Email: info@domain.com
Our Commitment to Data Protection
At Shield Core, we understand the importance of protecting your personal information. As a cybersecurity company, we hold ourselves to the highest standards of data protection and privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our website and services.
We are committed to transparency in our data practices and compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and Cyprus data protection legislation. This policy applies to all personal data we process about you, regardless of how it is collected or stored.
Information We Collect
Information You Provide to Us
When you interact with our website or request our services, you may provide us with personal information, including:
- Contact information such as name, email address, phone number, and company details when you complete contact forms or inquire about our services
- Information about your organization and security needs when you request consultation or services
- Communication preferences and any other information you choose to share with us
Information Collected Automatically
When you visit our website, certain information is automatically collected through cookies and similar technologies:
- Technical information including IP address, browser type and version, operating system, and device information
- Usage data such as pages visited, time spent on pages, links clicked, and navigation paths
- Referral sources and search terms used to find our website
For more information about cookies, please refer to our Cookie Policy.
Information from Third Parties
We may receive information about you from third-party sources, including:
- Analytics providers that help us understand website usage and performance
- Business partners or professional networks when you inquire about our services through their platforms
- Publicly available sources when conducting due diligence for business relationships
How We Use Your Information
We process your personal data only when we have a valid legal basis to do so. We use the information we collect for the following purposes:
Service Delivery and Communication
- Responding to your inquiries and providing information about our services
- Delivering our cybersecurity services and fulfilling our contractual obligations
- Providing customer support and addressing your questions or concerns
Legal basis: Contract performance and legitimate business interests
Website Improvement and Analytics
- Understanding how visitors use our website to improve functionality and user experience
- Analyzing usage patterns to optimize our website performance and content
- Testing new features and functionality to enhance our services
Legal basis: Consent (where required) and legitimate business interests
Marketing and Communication
- Sending you information about our services, industry insights, and security updates (only with your consent)
- Personalizing your experience on our website based on your preferences
- Conducting customer satisfaction surveys to improve our services
Legal basis: Consent
Legal and Security Purposes
- Complying with legal obligations and regulatory requirements
- Protecting our rights, property, and the safety of our users and staff
- Detecting, preventing, and addressing fraud, security issues, or technical problems
Legal basis: Legal obligation and legitimate business interests
How We Share Your Information
We respect your privacy and do not sell your personal data to third parties. We may share your information in the following limited circumstances:
Service Providers and Business Partners
We may share your information with trusted service providers who assist us in operating our website, conducting our business, or providing services to you. These parties are contractually obligated to keep your information confidential and use it only for the purposes we specify.
Legal Requirements
We may disclose your information when required by law, court order, or governmental regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you of any such change and the choices you may have regarding your data.
How Long We Keep Your Information
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period depends on the type of data and the purpose for processing:
- Contact form submissions are retained for up to 2 years unless you request earlier deletion
- Client project data is retained according to our contractual obligations and applicable legal requirements
- Website analytics data is typically aggregated and anonymized after 26 months
How We Protect Your Information
As a cybersecurity company, we take data protection seriously and implement industry-standard security measures to protect your personal information:
Technical Safeguards
- Encryption of data in transit and at rest
- Secure server infrastructure and firewalls
- Regular security assessments and updates
Organizational Measures
- Access controls and authentication requirements
- Staff training on data protection practices
- Incident response procedures
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to implementing and maintaining appropriate safeguards.
Your Privacy Rights
Under applicable data protection laws, you have several rights regarding your personal data:
Right to Access
You have the right to request access to the personal data we hold about you and receive a copy of that information.
Right to Rectification
You can request that we correct any inaccurate or incomplete personal data we hold about you.
Right to Erasure
You have the right to request deletion of your personal data in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
Right to Data Portability
You can request that we provide your personal data in a structured, commonly used, machine-readable format and have it transmitted to another data controller.
Right to Object
You can object to the processing of your personal data based on legitimate interests, direct marketing, or for research and statistical purposes.
Right to Restrict Processing
You can request that we restrict the processing of your personal data in certain circumstances, such as while we verify the accuracy of the data.
Right to Withdraw Consent
Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
How to Exercise Your Rights: To exercise any of these rights, please contact us using the details provided at the top of this page. We will respond to your request within one month, though this may be extended in complex cases.
Right to Lodge a Complaint: If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Cyprus Commissioner for Personal Data Protection or your local data protection authority.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features
- Disable cookies through your browser settings (see our Cookie Policy for more details)
- Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly in accordance with applicable data protection laws.
International Data Transfers
Your personal data is primarily stored and processed in Cyprus within the European Economic Area (EEA). If we transfer your data outside the EEA, we ensure appropriate safeguards are in place to protect your information, such as standard contractual clauses approved by the European Commission or other legally recognized transfer mechanisms.
Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take appropriate steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or for other operational reasons. When we make material changes, we will notify you by updating the date at the top of this policy and, where appropriate, through other communication channels. We encourage you to review this policy regularly to stay informed about how we protect your information.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your personal data, please contact us. We are committed to addressing your inquiries promptly and transparently.
Contact Us