Terms of Service

Acceptable Use Policy

When using our website and services, you agree to:

• Use our services only for lawful purposes and in accordance with these terms
• Provide accurate, complete, and truthful information when requested
• Respect the intellectual property rights of Shield Core and third parties
• Maintain the security and confidentiality of any access credentials provided to you

Prohibited Activities

You agree not to:

• Attempt to gain unauthorized access to our systems, networks, or data
• Use our services to transmit viruses, malware, or other harmful code
• Engage in any activity that interferes with or disrupts our services
• Violate any applicable laws, regulations, or third-party rights
• Reproduce, modify, or distribute our content without authorization
• Impersonate any person or entity or misrepresent your affiliation

Service Access Requirements

To access certain services, you may need to:

• Meet minimum age requirements (18 years or older)
• Have the legal authority to represent your organization if applicable
• Enter into a separate service agreement for specific cybersecurity services
• Maintain internet connectivity and compatible devices

Fair Usage Guidelines

We expect all users to engage with our website and services in a reasonable manner. Excessive or abusive use that impacts our ability to serve other clients or strains our resources may result in service limitations or termination. We reserve the right to determine what constitutes fair use on a case-by-case basis.

Account Security Responsibilities

If we provide you with account credentials or access to secure areas of our services, you are responsible for:

• Maintaining the confidentiality of your login credentials
• Notifying us immediately of any unauthorized access or security breach
• Ensuring that only authorized personnel in your organization use the account
• Being responsible for all activities that occur under your account

Account Suspension and Termination

We reserve the right to suspend or terminate your access to our services if:

• You violate these Terms of Service or any applicable laws
• Your account is used for fraudulent or illegal activities
• You fail to pay for services as agreed
• We believe such action is necessary to protect our interests or those of other users

We will make reasonable efforts to notify you before suspending or terminating your access, except in cases where immediate action is required for security or legal reasons.

Service Uptime and Maintenance

We strive to maintain reliable service availability, but we cannot guarantee uninterrupted access to our website or services. Our services may be temporarily unavailable due to:

• Scheduled maintenance and system upgrades
• Technical difficulties or infrastructure issues
• Security incidents or emergency responses
• Circumstances beyond our reasonable control

Where possible, we will provide advance notice of scheduled maintenance. We are not liable for any losses or damages resulting from service interruptions.

Service Modifications and Updates

We reserve the right to modify, update, or discontinue any aspect of our services at any time. This includes adding or removing features, changing functionality, or updating our technology platforms. We will make reasonable efforts to notify active clients of significant changes that may affect their use of our services. Your continued use of our services after such modifications constitutes acceptance of the changes.

Geographic Availability

While our website is accessible internationally, our primary service area is Cyprus and surrounding regions. Some services may have geographic restrictions based on regulatory requirements or operational limitations. We do not guarantee that all services will be available in all locations.

Our Content and Ownership

All content on our website, including text, graphics, logos, images, software, and documentation, is the property of Shield Core or its licensors and is protected by intellectual property laws. This includes:

• Website design, layout, and user interface elements
• Methodologies, frameworks, and processes described on our website
• Documentation, guides, and educational materials
• Trademarks, service marks, and brand elements

Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our website for your personal or internal business purposes. This license does not include the right to download, copy, modify, distribute, or create derivative works from our content without our express written permission. Any use of our content beyond this limited license requires prior authorization.

Copyright and Trademark Notices

All rights reserved. The Shield Core name, logo, and related marks are trademarks of Shield Core. Other product and company names mentioned on our website may be trademarks of their respective owners. Use of these marks without permission is prohibited.